Support

Get help with Antique Snap

Find help with Antique Snap, identify antiques from photos, purchases when offered, and app settings.

Getting started

To identify antiques from photos, begin with clear photos of the object, maker marks, materials, and condition. Review the result against maker marks, material, age clues, style, condition, and comparable market context before acting on it.

Install the latest app version.
Check your connection for online features.
Restart the app if a screen does not refresh.

Purchases and subscriptions

If Antique Snap offers a purchase, trial, or subscription, billing and refunds are managed by the store account used to complete it.

Use Restore Purchases after reinstalling.
Use your store account for billing changes.
Contact support if access does not refresh.

Contact support

Include your device model, app version, country, and the exact screen where the issue happened.

Screenshots help support reproduce visual issues.
Do not send payment card details.
Mention whether the issue is on iOS or Android.

Contact

Need a human?

Email support@fbappstudio.com with your device, app version, and what you were trying to do.

What is Antique Snap?

Antique Snap is an antique identification app for collectors, resellers, and families sorting inherited objects.

Where can I download Antique Snap?

Use the official App Store or Google Play link on this website. Availability can vary by country and device.

How do I get support?

Visit the support page or email support@fbappstudio.com.